FAQs

Where are you based?

We're on the sunny south coast of England!

Are products ready for shipping?

Yes; right now, we're only holding stock that's ready to ship, so you won't have to wait too long for your goods!

How do I submit my race evidence?

You can email your race evidence to thehappiestfitnessco@gmail.com. We'll accept shots of fitness apps or trackers or photos with your race bib. If you don't include your race bib in any photos, be sure to include the number in your email so we know who you are!

How are my items shipped?

Everything is posted by Royal Mail. UK postage is First Class Signed For, and International is First Class Tracked and Signed.

Can I get your products anywhere else?

We're also on Etsy!

When will you be releasing more designs?

We've got loads of exciting designs ready and waiting to be released, follow us on Twitter and Instagram to be the first to see them!

What is your exchange/returns policy?

We will happily exchange or refund any unworn products that are returned to us within 28 days. Please include the original receipt to make this process easier!

If you have any other problems with your items, please get in touch via email.

Are you PR friendly?

Yes! If you're interested in working with us, please drop us an email

Looking for another answer? Drop us an email at thehappiestfitnessco@gmail.com!